Fulfillment & Guarantee
We operate a precision supply chain to ensure your oral peptide protocols arrive in peak condition, backed by an uncompromising 30-day efficacy guarantee.
Standard Timeline
Order Cleared
Processed within 24 hours of checkout.
Dispatched
Packed in our climate-stable transit matrix.
Delivered
Arrives in 3-5 transit days (US Domestic).
Global Transit Logistics
Processing Times: All protocols are processed and shipped within 24–48 hours of order confirmation during business days (Monday – Friday).
Carriers & Transit: We utilize priority carriers to minimize transit exposure. Standard domestic shipping (USA) typically takes 3-5 business days. Expedited options are available at checkout.
International Shipping: VERO currently ships to select international jurisdictions including the UK, EU, and Australia. Customs fees and import duties are the sole responsibility of the customer. Due to varying global transit conditions, international delivery timelines average 7-14 business days.
Cold Chain Status: Because our VERISORB™ technology utilizes a desiccated liposomal matrix, our protocols are fundamentally room-temperature stable. Standard temperature fluctuations during transit do not degrade the peptide payload.
The 30-Day Guarantee
Uncompromising Standard: We engineer protocols designed to yield clinical-grade outcomes. If you are not satisfied with your physiological response within the first 30 days of standard use, we will refund your initial order.
Conditions: The 30-day window begins on the date of delivery. This guarantee applies exclusively to your first purchase of any specific protocol, limiting risk for new biological adoptions.
How to Initiate: To trigger a refund request, please email our support team with your order number. A concierge will provide you with an RMA (Return Merchandise Authorization) number and prepaid shipping label (for domestic orders).
Processing: Once the returned protocol is received at our facility, refunds are processed back to the original payment method within 5-7 business days.